Skip to content
  • commerce@univ.jfn.ac.lk
  • 0212212554
Department of Commerce
  • Home
  • About Us
    • Vision/Mission/Goals/value
    • Our Footsteps
    • Salient Hallmarks and Development
  • Programme
    • Bachelor of Commerce Honours
      • PROGRAMME DETAIL
      • GRADUATE PROFILE & PROGRAMME LEARNING OUTCOME
      • Specialization in Accounting & Finance
      • Specialization in Business Technology Management
      • Guidelines for Research Proposal Development
      • Guideline for the Dissertation
      • Guideline for Internship
      • Guidelines for Dissertation Viva Presentation
    • Bachelor of Commerce Honours (ODL)
    • Accreditations
  • Staff Details
    • Academic Staff
    • FORMER HEADS OF THE DEPARTMENT
    • Non Academic Staff
  • Research and Development
  • Activities
    • News
    • Workshop/Presentation
    • Outreach Activities
  • Contact Us
  • Home
  • About Us
    • Vision/Mission/Goals/value
    • Our Footsteps
    • Salient Hallmarks and Development
  • Programme
    • Bachelor of Commerce Honours
      • PROGRAMME DETAIL
      • GRADUATE PROFILE & PROGRAMME LEARNING OUTCOME
      • Specialization in Accounting & Finance
      • Specialization in Business Technology Management
      • Guidelines for Research Proposal Development
      • Guideline for the Dissertation
      • Guideline for Internship
      • Guidelines for Dissertation Viva Presentation
    • Bachelor of Commerce Honours (ODL)
    • Accreditations
  • Staff Details
    • Academic Staff
    • FORMER HEADS OF THE DEPARTMENT
    • Non Academic Staff
  • Research and Development
  • Activities
    • News
    • Workshop/Presentation
    • Outreach Activities
  • Contact Us

Mr.N. Umakanth

B.Com(Hons),HNDA(Jfn), MA(Jfn), MBA(OUSL)
Senior Lecturer Gr. II
 0777110756
 umakanth@univ.jfn.ac.lk

Research Interests:
Banking Sector
Customer Satisfaction
Marketing Management
Services Marketing
Customer Relationship Management

Academic Profile
Teaching
Admin Roles
Research & Publications
Awards & Grands
Activities
Academic Profile
Degrees
  • B.Com [Hons] in Marketing Management (Jaffna,Sri Lanka)
  • Master of Business Administration (OUSL,Sri Lanka)
  • Master of Arts in Planning (Jaffna,Sri Lanka)
  • H.N.Dip in Accountancy (SLIATE, Sri Lanka)
Resource Person
  • Capacity Development programme for the Business studies Teachers – Northern Province – which was conducted by the Ministry of education, Colombo at Construction
    Equipment Training Centre (CETRAC)
  • Capacity Development programme for the Business studies Teachers – Eastern
    Province which was conducted by the Ministry of education, Colombo at Construction
    Equipment Training Centre (CETRAC)
  • Capacity Development programme for the Business studies Teachers – Western
    Province which was conducted by the Ministry of education,Colombo at Construction
    Equipment Training Centre (CETRAC)
  • Capacity Development programme for the Business studies Teachers – Central
    Provincewhich was conducted by the Ministry of education,Colombo at Construction
    Equipment Training Centre (CETRA)
  • Capacity Development programme for the Business studies Teachers – Uva Province
    which was conducted by the Ministry of education,Colombo at Construction Equipment
    Training Centre (CETRAC)
  • Capacity Development programme for the Business studies Teachers – Sabragamuva
    Province which was conducted by the Ministry of education,Colombo at Construction
    Equipment Training Centre (CETRAC)
  • Capacity Development Programme for the Business Studies teachers on 30th and 31st
    October 2015.( Conducted Ministry of Education , Battaramulla.)
  • Advanced Level (A/L) Students– Technology Stream students seminar on 25.06.2015 –
    (Conducted Zonal Education Office,Thenmaradchy and WORLD VISION)
  • Ordinary Level (O/L) Students – Carrier Guidence students seminar on 29.01.2015 –
    (Conducted Zonal Education Office,Thenmaradchy and WORLD VISION)
  • Youth Leadership Development Traininig programme (YLD) – at Mananr District on 2015
  • Youth Leadership Development Traininig programme (YLD) – at Mullaitivu District on
    08.11.2015
  • Youth Leadership Development Traininig programme (YLD) – at Kilinochchi District on
    01.11.2015 and 08.11.2015
  • Youth Leadership Development Traininig programme (YLD) – at Jaffna District on
    17.10.2015 and 024.10.2015
  • Dairy Business Management for small scale dairy farmers, Milk Traders, Transporters,
    Processors – Mullaithivu district.
  • Capacity Development Programme for the Business Studies teachers on 11th and 12th
    July 2018.( Conducted Ministry of Education , Battaramulla.)
  • Capacity Development Programme for the Business Studies Advanced Level students
    on 01st August 2018 (Conducted Zonal education Office, Mannar).
  • Resource person for Carrier path of commerce stream – Commerce day for Advanced
    level students – Vembadi Girls High School, Jaffna.
  • Resource person for Carrier path of Commerce stream at Commerce day for Advanced
    level students – Jaffna Hindu Ladies’ College.
  • Resource person for Carrier path of Commerce stream at Commerce day for Advanced level
    students – Jaffna Central College.
  • Capacity Development Programme for the Business Studies Advanced Level students
    on 01st August 2018 -Conducted Zonal education Office, Mannar.
  • Resource Person for Vanika Pasari – Conducted Zonal education Office, Valikamam
    Zonal education office.
  • Capacity Development Programme for the Business Studies teachers –Western
    Province’s Teachers on 8th January 2020.( Conducted Ministry of Education , Battaramulla.)
  • Capacity Development Programme for the Business Studies teachers –Eastern
    Province’s Teachers on 02nd and 03rd March 2020.( Conducted Sri Lankan Telecom
    Campus)
  • Capacity Development Programme for the Business Studies Advanced Level Students.
    J/ Achchuveli Central College.
  • Orientation training programme for the graduates – Introduction to Management
    (Management Package) – 14th September 2020 – Kopay Centre.
  • Orientation training programme for the graduates – Various levels of management Vs.
    Skills (Management Package) – 15th September 2020 – Kilinochchi Centre.
  • Participated as a resource person Advanced Level Students Guru Gedara TV Programme
    on 28th July 2020.
  • Participated as a resource person Advanced Level Students Guru Gedara TV Programme
    on 10th August 2020.
  • Participated as a resource person Advanced Level Students Guru Gedara TV Programme on
    15th August 2020.
  • Participated as a resource person Advanced Level Students Guru Gedara TV Programme
    on 10th September 2020.
Institutional Development
  • Serving as a secretary of the criteria 10th of Institutional review – 2018, University
    of Jaffna.
  • Member of Strategic plan faculty of Management studies and Commerce, University
    of Jaffna.
  • Member of the Incubation cell, faculty of Management studies and Commerce,
    University of Jaffna.
  • Member of the Building committee, faculty of Management studies and Commerce,
    University of Jaffna.
  • Member of the Curriculum committee, faculty of Management studies and
    Commerce, University of Jaffna.
  • Training programme on introduction of SCP resource pack to tertiary/university
    education sector conducted by Ministry of Mahaweli Development and
    Environment.

Contribution for the Society

  • Serving as a Resource person Ministry of Education, Issurupaya,
    Colombo.
  • Serving as a Resource person NIE, Maharahama.
  • Serving Paper Marker, IBSL ,Central Bank of Sri Lanka.
  • Member of Old Students Union, Jaffna Central College.
Teaching
Undergraduate and Internal Teaching
  • COM 11033 Principles and Practice of Banking.
  • COM 12031 Principles of Management.
  • COM 21032 Organizations Management
  • COM 22033 Management Science
  • COM 31023 Human Resource Management
  • COM BTM E 32062 Human Resource Information System
  • COM BTM E 41062 Supply Chain Management
External Teaching [Centre for Open and Distance Learning (CODL)]
  • EX.COM 1133 Principles and Practice of Banking
  • EX.COM 2132 Organizations Management
  • EX.COM 2135 Marketing Management
  • EX.COM 2233 Management Science
Admin Roles
  • Performed as Senior Treasurer of the Commerce Students Union, University of
    Jaffna.
Research & Publications
Books
  • Banking Practice in Sri Lanka -(ISBN 978 – 955- 38230 – 0 – 7) (Pages – 100)
  • Business Technology Management -(Pages – 45)
publications
  • Abeysekera, N., & Umakanth, N. (2014). The impact of relationship marketing
    practice on customer loyalty (specific reference to local commercial banking sector
    in Jaffna district), International Journal of Marketing and Technology.pp160-174.
  • Umakanth.N,(2015). A study on acceptances of e-banking services among the
    teachers (with special reference to the divisional education – Nallur area),
    International Journal of Marketing, Financial Services & Management Research.
    pp. 36-41.
  • Prahalathan,B., Umakanth,N., & Sabina,D.(2016). Relationship marketing and
    customer retention: an empirical investigation in banking sector, Sri Lankan
    context. International Journal of Research in IT & Management.pp 06-15.
  • Umakanth,N.,Vithualega,S.,Achchuthan,S., & Prahalathan,B.(2018). ). A paradox
    in consumer shopping behaviour towards digital technologies in brick stores: an experimental approach. Asian Journal of Empirical Research – Volume 8, Issue 2
    (2018):51-77. (C grade, ABDC List 2017).
  • Umakanth,N.,& Sutharsini,J. (2019). Factors influencing e. Loyalty among
    banking customers: a special reference from Vavuniya district at state banks.
    International Journal of Research in IT and Management (IJRIM).pp 01-16.
  • Umakanth,N., Sutharsini,J, & Sabina,D.(2020). The impact of negative e-wom on
    consumer purchasing intention through virtual snow ball sampling method: a
    special reference from Northern Province at Sri Lanka.
Participation of workshop
  • ToT Programme on Entrepreneurship Development – Rural women entrepreneurs
    programme on Faculty Development on Feb 25 – 27 , 2015 at South Eastern
    University.
  • LMS workshop on Sep. 16 , 2015 at University of Jaffna.
  • Workshop on Higher Education sector and University Governance at Mini
    auditorium, Dept.of Physics University of Jaffna.
  • Curriculum Development workshop on Open and Distance Learning at East
    Lagoon Hotel, Batticalo, conducted by Centre for Open and Distance Learning
    (CODL), University of Jaffna.
  • University Business Linkage workshop series, University of Jaffna.
Awards & Grands
Activities
  • Center for Gender Equity and Equality
  • Wellbeing Center
  • Staff Development Center
  • Business Incubation Cell
  • Proctor & Counsellors
  • The Main Library
  • Virutcham Archive
  • Ragging Complaint
  • Career Guidance Unit
  • Hostel
  • Student Counsellors’ Office
  • University Grant Commission
  • Minister of Education – Higer Education
  • TED Talks
Copyright © Department of Commerce, University of Jaffna.